We take security and privacy concerns very seriously. If you have discovered a security vulnerability or any other issue related to our products or services, please report it to us immediately so that we can investigate and take appropriate action.
How to report a problem:
To report a security or privacy issue, please send us an email at the address below with a detailed description of the problem and any relevant supporting materials (e.g., screenshots, reproduction steps).
We will respond to your report as quickly as possible and keep you informed about our progress in resolving the issue. Thank you for helping us keep our products and services safe and up to date.
Contact for security reports:
- Service provider: Roborro (part of LRS ECOM B.V.)
- Represented by the managing director: L. SPIN
- Official address and headquarters: Paxtonstraat 3N 8013 RP Zwolle Netherlands
- Contact: Email: support@roborro.com
- Phone: +31 85 083 0017 (Dutch landline)
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Commercial register entry: Trade register number (KvK): 96816031
Commercial register office: Zwolle, Netherlands - VAT identification number: NL867774125B01
Customer service hours:
Monday to Friday: 9:00 AM to 6:00 PM (CET)
We strive to respond to all inquiries within one business day.
Do you have questions or need advice? Contact us here.